Business Partners

ShipSound as a Retail Partner

After over two decades online, we’ve built relationships on trust, results, and a shared vision for long-term success. 
ESTABLISHED INTERNET RETAILER OF  MOBILE ELECTRONICS & PERFORMANCE
  • Veteran industry specialist retailer with over 20 years online

  • Amazon marketplace partner since 2004. A top 1 percentile Featured Merchant with 99+% positive feedback

COMPREHENSIVE PRODUCT KNOWLEDGE & INVENTORY 
  • Industry professionals with experience in local retailing, as well as our own branded product
  • Maintain our own inventory 
  • In-depth understanding and enthusiasm for the products we sell  
TOP-NOTCH AND MEMORABLE CUSTOMER EXPERIENCE
  • 60-day no-hassle returns

  • Online live chat with extended hours

  • Customer assistance in obtaining warranty service

  • Tax-free purchasing in every state - a meaningful sales advantage

  • Follow-ups to ensure every customer has a positive retail and product experience

  • Lifetime technical support, from our trained and well-spoken professionals 
RETURNS MANAGEMENT
  • Returns are processed through an efficient (ISO 9001:2008 certified) quality management system

  • Dedicated facility and team to inspect, test, and re-market returns – resulting in a considerable reduction of returns to our vendors 

ONLINE MARKETPLACE PARTNERS
A healthier relationship with the marketplace starts with getting the right team onboard. As veteran Amazon merchants, we work with our brands to get the most out of the Amazon marketplace, creating premium experiences for customers on the Amazon marketplace and beyond.
    • Improved product visibility:
      • Targeted, data-driven advertising and marketing strategies
      • Search optimization utilizing the latest technology and research algorithms
    • Receive help in improving product presentation (including content, imagery/media) and working to improve ratings & reviews 

    • Suggest improvements that immediately impact the customer buying experience and drive sales
    • Ensure customers have enough relevant, accurate and easy-to-process information to make a very satisfying purchase
    DEDICATED ALLY
    • Relationships built on transparency and trust

    • Retailing that supports and enhances your brand's image and appeal
    • Provide brands with insights informed by our perspective and carefully listening to our customers
    • Full adherence to MAP policies and all pricing and marketing strategies

     

    CTA member badge                      SEMA member