ShipSound as a Retail Partner

After nearly two decades online, we’ve built relationships on trust, results, and a shared vision for long-term success. 

ESTABLISHED INTERNET RETAILER OF AUDIO & MOBILE ELECTRONICS
  • Veteran mobile electronics retailer with over 18 years online

  • Amazon marketplace partner since 2006. A top 5th percentile “Premier Merchant” with 100% positive feedback

COMPREHENSIVE PRODUCT KNOWLEDGE & INVENTORY 
  • Industry professionals with experience in local retailing, as well as our own branded product
  • Maintain our own inventory 
  • In-depth understanding and enthusiasm for the products we sell  
TOP-NOTCH AND MEMORABLE CUSTOMER EXPERIENCE
  • 60-day no-hassle returns

  • Online live chat with extended hours

  • Customer assistance in obtaining warranty service

  • Tax-free purchases in every state - a meaningful sales advantage

  • Follow-ups to ensure every customer has a positive retail and product experience

  • Lifetime technical support, from our trained and well-spoken professional
RETURNS MANAGEMENT
  • Returns are processed through an efficient (ISO 9001:2008 certified) quality management system

  • Dedicated facility and team to inspect, test, and re-market returns – resulting in a considerable reduction of returns to our vendors 

DEDICATED BRAND PARTNERSHIPS
  • Relationships built on transparency and trust

  • Brands receive our help in maintaining and improving product presentation among online marketplaces

  • Provide brands with insights informed by our own experiences and carefully listening to our customers
  • Full adherence to MAP policies and all pricing and marketing strategies


 

      

    A Member of the Consumer Technology Association